Effective Date: October 23, 2026

Last Updated: October 23, 2026

DayBreak Adult Care Services, Inc. ("DayBreak," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, requesting information about our services, or communicating with us through phone calls, email, or text messages.

This Privacy Policy explains how we collect, use, disclose, and protect information, including information provided when you opt in to receive SMS text messages from DayBreak Adult Care Services, Inc.

1. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

Contact Information: Your name, phone number, email address, mailing address, and other contact details you voluntarily provide.
Inquiry and Service Information: Information you submit when requesting information about our in-home care services, caregiver support, consultations, appointments, or other services.
SMS Consent Information: Your mobile phone number, your messaging consent selections, and records of your consent or opt-out preferences.
Website and Technical Information: Information that may be collected through website cookies, server logs, or similar technologies, such as browser type, device information, and pages visited, where applicable.

2. How We Use Your Information

We may use the information we collect to:

Respond to questions, requests, and inquiries you submit.
Provide information about our services and caregiver support options.
Schedule or manage consultations, appointments, and service-related communications.
Send service-related text messages when you have provided the appropriate consent.
Send marketing or promotional text messages only when you have separately opted in to receive those messages.
Respond to requests for assistance and customer support.
Maintain records of consent and messaging preferences.
Maintain website security and comply with applicable legal obligations.

3. SMS Text Messaging and Consent

If you provide your mobile phone number and affirmatively consent through one of our website forms or another authorized method, DayBreak Adult Care Services, Inc. may send you text messages consistent with the type of consent you provided.

Non-marketing messages may include responses to your inquiries, consultation follow-ups, appointment confirmations and reminders, and service-related updates.

Marketing messages may include company announcements, promotional offers, and information about our in-home care and caregiver support services. Marketing messages will be sent only where you have provided the required marketing consent.

Marketing consent and non-marketing consent are separate. Agreeing to receive one type of message does not mean you have agreed to receive the other type. Consent to receive text messages is not a condition of purchasing services.

Message frequency may vary. Message and data rates may apply depending on your wireless plan and carrier.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us using the contact information provided in this Privacy Policy.

Wireless carriers are not liable for delayed or undelivered messages.

4. Mobile Information Sharing and Disclosure

We do not sell or share your mobile phone number, SMS opt-in data, or text messaging consent information with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that help us operate our website, manage communications, or deliver text messages on our behalf. These providers may use the information only as needed to perform services for us and subject to appropriate confidentiality and data protection obligations.

We may also disclose information when required by law, to respond to lawful legal processes, or to protect our rights, users, and operations.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve the user experience. These technologies may collect technical information such as browser type, device information, pages visited, and general usage patterns.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. We use cookies and analytics tools only as applicable to our website and service providers.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, manage communication preferences, resolve disputes, and comply with applicable legal obligations.

SMS consent and opt-out records may be retained as necessary to document messaging preferences and support compliance with applicable requirements.

8. Your Choices and Rights

You may contact us to request information about the personal information you have provided or to ask us to correct or update it, subject to applicable law and any legal obligations that may apply.

You can stop receiving SMS messages by replying STOP to a message. For assistance with SMS communications, reply HELP or contact DayBreak using the details listed below.

Opting out of marketing text messages does not necessarily stop non-marketing communications that you have separately consented to receive, where permitted by law. You may need to opt out of each messaging program separately.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Those websites operate under their own privacy policies and practices. DayBreak Adult Care Services, Inc. is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing information.

10. Children's Privacy

Our website and communications are intended for individuals seeking information about our services and are not knowingly designed to collect personal information directly from children under 13 without appropriate authorization where required by law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make changes, we will update the "Last Updated" date at the top of this page. Any revised policy will be posted on this page and will apply from the date indicated.

12. Contact Us

If you have questions about this Privacy Policy, our data practices, or your SMS messaging preferences, please contact us:

DayBreak Adult Care Services, Inc.
Website: https://daybreakcare.com/
Contact page: https://daybreakcare.com/contact.php
Phone: 803-356-4451 (Lexington/Columbia, SC)
Phone: 803-226-0288 (Aiken, SC)